Terms of Sale
Download Aris Keepsake Plant® s complete Terms, Claims, Cancellation policy HERE.
POLICY FOR FILLING ORDERS. Aris Keepsake Plants® will endeavor to fill orders as requested and to make such substitutions as may be necessary with varieties similar to those ordered.
CANCELLATIONS - FLORIDA PRODUCED LINER PRODUCTS. This product is grown to order. Any cancellations or reductions must be made prior to production beginning. Value of any cancellations/reductions made after the required lead time will remain the customer's responsibility. Lead times for cancellations/reductions PRIOR TO REQUESTED DELIVERY WEEK are: HIBISCUS (52-tray, 1 cutting; 48-tray, 2 cutting, 4" Quick Start) and MANDEVILLA 72-cell Tray - 12 weeks prior. MANDEVILLA 4-1/2" PF - 22 weeks prior. HYDRANGEA (all forms) - 4 weeks prior. READY TO FORCE AZALEAS - 6 weeks prior. POT MUMS/GARDEN MUMS/ASTERS Pull and Pack - 5 weeks prior.
CANCELLATIONS - FLOWERED PRODUCTS/DORMANT AZALEAS/HYDRANGEA. Total cancellations/partial cancellations must be made by 3:30 p.m. EST Wednesday, 12 days prior to the delivery date stated on the sales acknowledgement. Cancellations made after this time will be charged a 50% restocking fee. Refused shipments: Shipments refused at time of delivery will be invoiced the full invoice amount. Will Call: Shipments not picked up on the designated pickup date will be charged full price.
PRICES. Prices are subject to change without notice.
CREDIT TERMS. Payment is due on or before the 30th day after invoice date. A Finance Charge of 1.5 percent (18 Annual Percent Rate) of the amount due for each shipment will be added to statements for payments received after the 30th day after invoice date upon approved credit. In the event of litigation to collect a delinquent account, the Finance Charge shall be at the maximum rated allowed by law.
All delivery charges are F.O.B. shipping point unless specified otherwise.CLAIMS (LOSS AND DAMAGED SHIPMENTS): For details see Logistics page.
All PRODUCTS: Do not simply short pay your account and tell us you encountered delivery or quality issues. This does not help solve any issues that either we or our contracted vendors may have. Credit will not be issued and you will be held liable for this on your account. We understand these procedures may take a few extra minutes of your time, but they are very important to ensure that we have the information needed to resolve problems and to issue credit where warranted in a timely fashion.
PLANT PATENTS. Varieties protected by U.S. plant patents may not be asexually reproduced without a license. Please contact Aris’ agent, Royalty Administration International, at 10501 Ben C. Pratt/ Six Mile Cypress Parkway, Suite 103, Ft. Myers, FL 33966 or telephone 800.472.4724 or fax 239.278.4833 for more information.
Aris Horticulture, Inc. / Keepsake Plants®
115 Third St. S.E.
Barberton, OH 44203
p: 800.232.9557 or 330.745.0617 f: 330.745.3098
LIMITATION OF WARRANTY. Aris Horticulture, Inc. warrants to the purchaser that Aris Products and non-Aris Products shall conform to the description on these pages, and with respect to plants, Aris warrants that such plants will be viable when received. ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED AND INCLUDING BUT NOT LIMITED TO THE WARRANTY OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED FROM THIS CONTRACT OF SALE. PURCHASER SHALL BE LIMITED TO THE AMOUNT OF THE PURCHASE PRICE OF ANY ARIS PRODUCT OR NON-ARIS PRODUCT ON WHICH CLAIM IS MADE AS THEIR EXCLUSIVE REMEDY FOR BREACH OF THE WARRANTY EXPRESSED HEREIN AND FOR NEGLIGENCE AND OTHERWISE. UNDER NO CIRCUMSTANCES SHALL ARIS BE LIABLE TO PURCHASER OR ANY OTHER PERSON FOR CONSEQUENTIAL OR INCIDENTAL DAMAGE.